Returns & Exchanges
At Bref, we want you to be completely satisfied with your home decor and furniture; if an item doesn't perfectly fit your space, you can return it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Bref account and visit the order history section to select the items you wish to return and receive a return authorization number.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware, assembly instructions, and protective wraps are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping barcodes.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.