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Returns & Exchanges

At Bref, we want you to be completely satisfied with your home decor and furniture; if an item doesn't perfectly fit your space, you can return it within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your Bref account and visit the order history section to select the items you wish to return and receive a return authorization number.

  • 2.
    Prepare the Package

    Carefully pack the items in their original packaging, ensuring all hardware, assembly instructions, and protective wraps are included to prevent damage during transit.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping barcodes.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.